As I mentioned briefly above, Blue Cross is revamping their product portfolio. According to their estimates, about 98% of their current individual customers will be affected by this. Customers are being/have been sent a discontinuation notice from Blue Cross in the past week letting them know their plan is being discontinued, they are required to send this notice 90 days out, which is why it doesn’t have much information in it.
Essentially, what will happen is that Blue Cross will “map” the customer to the most similar new plan in their portfolio. If the customer is content with the pricing and the new “mapped” plan, all they will simply need to do is keep paying their bill, if they are on auto draft, the premium will be adjusted on January 1st to the new plan and keep being withdrawn. It will be a seamless transition (at least that is what they are telling us) for those who chose to stay on their “mapped” plan. The notices regarding the plan the consumer will be “mapped” to, as well as the premium should be going out around November 1st (60 days prior to the change).